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Questions?

We're here to help with any queries related to our products.

FAQs

Below are some of are common questions

Since our products are of personalized nature, COD is not possible. We only process prepaid orders. We accept payments via multiple payment methods including bank transfers, debit/ credit cards, UPI/ Google Pay/ Paytm etc.

Yes we do!

In fact, our personalised books and other products are a super-hit as birthday return favours!

We can curate options according to your budget and time.

Please get in touch with us so that we can understand your requirement, our team will be very excited to guide you!

Since our products are customised, the process of customisation, printing and binding take about 12-14 days, once the order is confirmed and all details are received.

Delivery usually takes about 2-4 days, depending on your location, once the book is ready and shipped.

Due to the customised nature of our products, cancellation and refund of the order is not possible once the book has been designed and has gone into printing. 

In case of any defects in the product, you may please contact us and we would be happy to assist you in resolving the issue. 

If you have a change of mind after ordering, but the book has not yet been designed, you may please contact us and we will assist you in the best possible way. 

If for any reason, you are unhappy with the product, please do contact us and give us a chance to make things right.

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Contact us for any queries and to place bulk orders:

The Happy Hippo

info@thehappyhippo.in
C-4/135, Safdarjung Development Area, New Delhi - 110016