Orders
How do I make a purchase?
You can add products to your cart and checkout using our secured payment gateway to complete the purchase. We offer various payment methods.
If you face any problem, feel free to contact us.
How do I know if my order is confirmed?
You will receive an order confirmation email with your order ID.
In case you have not received any mail, please check your spam folder, or contact us with your payment details.
Can I change my shipping address after my order is placed?
Yes, before the order is shipped, you can request a change of shipping address by emailing us with your order ID and the new address.
Any difference in shipping charges will have to be borne by you.
Do you also offer COD?
Since our products are of personalized nature, COD is not possible. We only process prepaid orders. We accept payments via multiple payment methods including bank transfers, debit/ credit cards, UPI/ Google Pay/ Paytm etc.
Do you take bulk Orders?
Yes! we take bulk orders.
Please get in touch with us so that we can understand your requirement and give you the best possible options.
Do you take orders for Birthday return favours?
Yes we do!
In fact, our personalised books and other products are a super-hit as birthday return favours!
We can curate options according to your budget and time.
Please get in touch with us so that we can understand your requirement, our team will be very excited to guide you!
Shipping & Returns
When will my order be shipped?
Since our products are customised, the process of customisation, printing and binding take about 12-14 days, once the order is confirmed and all details are received.
How long will it take until I receive my order?
Since our products are customised, the process of customisation, printing and binding take about 12-14 days, once the order is confirmed and all details are received.
Delivery usually takes about 2-4 days, depending on your location, once the book is ready and shipped.
What is your return policy?
Due to the customised nature of our products, cancellation and refund of the order is not possible once the book has been designed and has gone into printing.
In case of any defects in the product, you may please contact us and we would be happy to assist you in resolving the issue.
If you have a change of mind after ordering, but the book has not yet been designed, you may please contact us and we will assist you in the best possible way.
If for any reason, you are unhappy with the product, please do contact us and give us a chance to make things right.